Call flow
PublishedVersion 7, published Aug 27, 2026
(512) 555-0142
+3 more numbers
Office hours
Mon–Fri 07:00–19:00
Main menu
5 options · 6 s timeout
After hours
2 options
Front office
Kim, Angela · round robin
Oklahoma City
Kim, Sofía · simultaneous
Renee Coleman
Billing · ext 104
Brett Callahan
New systems · ext 105
Dial by name
Last name, 3 letters
AI receptionist
Emergencies · after hours
Main voicemail
Transcribed · to Kim
Oklahoma City voicemail
Transcribed · to Kim
Menu options
Callers can dial an extension at any time
| Key | Details | Goes to |
|---|---|---|
| 1 | Service or repair | Front office |
| 2 | Oklahoma City | Oklahoma City |
| 3 | Billing | Renee Coleman |
| 4 | Quote on a new system | Brett Callahan |
| 9 | Dial by name | Dial by name |
| — | If nobody presses anything for 6 seconds | Front office |
| — | After 2 invalid entries | Front office |
Greeting
Written once per language. Spoken by text-to-speech, or upload a recording.
Thank you for calling Bluebonnet Home Services. For service or a repair, press 1. For our Oklahoma City office, press 2. For billing, press 3. For a quote on a new system, press 4. To dial by name, press 9.
Upload a recordingBusiness hours
- Mon–Fri07:00–19:00
- Sat08:00–14:00
- Sun—
- 2026-11-26 Thanksgiving
- 2026-12-25 Christmas Day
- 2027-01-01 New Year's Day
Call-recording consent law by state is pending verification with counsel. Until then the safe default is on.