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4 conversations
Messages
Maria Delgado
(512) 555-0201·Sending from (512) 555-0142·Assigned to Kim Phạm
Your appointment is confirmed for today between 8:00 and 10:00. Sofía Ramírez is your technician.
7:45 AM
Sofía is on her way and will arrive in about 12 minutes.
7:58 AM
Perfect, thank you. The gate is open.
8:01 AM
Your invoice for $440.74 is paid. Thank you for being a Gold member.
9:53 AM
Could you look at the water heater next time?
10:22 AM
Internal noteKim Phạm · 10:24 AM
Gold member since 2023, waived the diagnostic today. Her water heater is a 2011 Rheem, 40 gal, so it is due. @Brett worth a call before we just book a flush.
Edited 10:27 AM
Gold member, waived the diagnostic. Water heater is old. Worth a call.
Internal noteBrett Callahan · 10:31 AM
On it. I will text her this afternoon, before the supply house closes so I can quote the tank on the same call.
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